Well...I mean "slaves" not customers, since they were a monopoly at the time. I thought I said goodby to ELECTRABEL and its "terrific" customer service and bills two years ago, when I switched energy supplier to LAMPIRIS. But This week I received a bill from ELECTRABEL. Believe it or not!!!! they are sending me a bill for electricity that I consumed almost two years ago!!!!!!
How can they be so badly organised internally to do that? and how do they dare? they should be ashamed of their own customer relationshim management!!!! What a bunch of crooks!!!
Well done ELECTRABEL!!!